Customer Care

Welcome to The Feather & Frame! We're so glad you’ve chosen to explore our collection of original photography, prints, watercolor, handcrafted and nature-inspired goods. Your satisfaction is important to us, and we’re committed to providing excellent service to ensure you have a delightful shopping experience with us. Here's our customer care policy to guide and assist you.

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Our Commitment to You
Quality Assurance: We take great pride in the craftsmanship and creativity of our products. Each piece is carefully inspected to ensure it meets our high standards of quality before it reaches your doorstep. Please keep in mind for handcrafted goods, each piece is original and therefore may have slight variations in color, size, and texture which lend to their unique beauty.

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Customer Support
Always Here to Help: We are available to assist you with any questions, concerns, or special requests. You can reach us at info@thefeatherandframe.com or 

by phone at (360)454-0283

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Prompt Responses: We strive to respond to all inquiries within 24 hours, so you can get the help you need without delay.

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Community and Connection
Stay Connected: Follow us on social media to stay updated on new arrivals, special promotions, and behind-the-scenes glimpses of our creative process. Join our community and share your love for art, nature, and craftsmanship!

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Customer Feedback: Your feedback is invaluable to us. We welcome your comments, suggestions, and reviews to help us continually improve our products and services.